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August 21st, 2006, 05:47 PM
#1
Junior Member
error message
hi people, i was wondering if anyone has seen this error message:
SmartBridge Alerts: motiveSB.exe - entry point not found
the procedure entry point getprocessimagefilenamew could not be located in the dynamic link library PSAPI.DLL.#
Does anyone know what it means and how to get rid of it? it comes up everytime the p.c starts up
Many thanks
If you can\'t convince them, confuse them.
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August 21st, 2006, 06:10 PM
#2
From the mouth of Microsoft:
SmartBridge -- SmartBridge is distributing an old version of PSAPI.DLL. As a result, users may receive the following error message after installation of Internet Explorer 7 Beta:
SmartBridge Alerts:MotiveSB.exe Entry Point Not Found
The procedure entry point GetProcessImageFileNameW could not be located in the dynamic link library PSAPI.DLL
To work around this error:
Navigate to the installation location for SmartBridge (\Program Files\Verizon...\Smart...)
Find PSAPI.DLL and rename it to something like PSAPIOLD.DLL
Reboot the system
The program will find the new PSAPI.DLL in the \Windows\System32 directory and function normally.
Cheers:
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August 22nd, 2006, 04:51 PM
#3
Junior Member
Super thanks for the help
If you can\'t convince them, confuse them.
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