Hello fellow members of AntiOnline. I have a quick question about system restore. What are some of the advantages and disadvantages of using 'system restore for Windows XP (home/pro/mce). I work for a company as a tech support specialist.

It seems everyone depends on using 'system restore' for ALL resoultions. One customer couldnt get online wirelessly so a tech used a system restore when that didnt work they did a format on the hard drive and erased everything.

Reformating the hardrive and using system restore was NOT neccessary in resolving the customers issue. Tech got customers IP address. Customers IP address started with 169


The tech told me it meant windows defaulted it.

I informed the other tech. When IP addresses issue PCs starting with 169.x.x.x it means it cannot find the DHCP server. So its assigning 169 to it.

Now, I also, stated to the tech to disable the customers Norton firewall, then try reconnecting. He didnt listen and followed with 'system restore when that didnt work he reformatted.


so what are the benefits and advantages of using this feature? Also, the disadvantages thank you.