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September 19th, 2006, 02:04 PM
#1
Junior Member
using a network tap
I would like to use a network tap and some type of packet capture utility to analyze the traffic between my customers PC and their satelite modem. Can anyone give me a quick explaination of what to do?
Here is my problem. I install satellite internet access systems and sometimes the customers connection is slow. The system will work fine while connected to my laptop, but when I connect the system to my customers PC it is noticable slower. So then the customer gets upset and does not want to pay me for the install. I am trying to find a way to show the customer what is going on.
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