October 4th, 2006, 02:54 PM
have unty in usa who is in late 50s and she wants to buy desktop.she wrote this:
I think I am going to get a new desk top computer. I will still get this one fixed just haven't done it yet. I usually get Dells, but have heard their customer support sucks now. Any suggestions on what brand is good and reliable now?
any suggestions guys?
she lives in california.
October 4th, 2006, 03:34 PM
I'd still stick with Dell.
Yes customer support sucks, yes they are difficult and pushy to deal with.
But they're dirt cheap and the kit is ok.
Dell get a lot of bad press but remember they sell a LOT of computers.
Every company gets bad press at one point or another. Every company makes a lemon occationally.
You might want to wait until she has had her old one fixed (reformat/reinstall??).
It might go a lot faster than she thinks after it's been flushed out and she may get another few years out of it.
October 4th, 2006, 03:56 PM
even though dell have the worst customer service i'd still buy a computer from them, simply because if i need it in a hurry and it has to be to a budget then they are usually cheapest.
and i'm sure that your Grandma does not have a bucket load off money to spend on a computer that she isnt going to use all the time.?