January 1st, 2007, 11:10 PM
Safe Mode Virus Scan
I have a virus on my computer and i was told to run hte virus scan in safe mode to get ride of it. I use Norton Internet Security 2007 and it works fine in normal windows, but in safe mode when i try to open it, it gives me one of those "Don't Send" "Send" errors and wont open. Whats going on?
January 1st, 2007, 11:53 PM
What virus have you got? Have you checked sites like Symantec and Sophos for removal instructions?
January 2nd, 2007, 09:40 PM
The exact error message would be very helpful in solving your problem but it appears that the app is crashing when you attempt to run it. That's all I can tell you without the actual details (click the button and copy&paste it in this thread).
Also, what happens when you run it normally? It doesn't remove the infection? Does it identify the infection?
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January 2nd, 2007, 09:56 PM
Probably need to be in safe mode with "networking", in order for Norton to touch base with their server.
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