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Thread: Safe Mode Virus Scan

  1. January 1st, 2007, 11:10 PM #1
    inf0streaker
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    Safe Mode Virus Scan

    I have a virus on my computer and i was told to run hte virus scan in safe mode to get ride of it. I use Norton Internet Security 2007 and it works fine in normal windows, but in safe mode when i try to open it, it gives me one of those "Don't Send" "Send" errors and wont open. Whats going on?
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  2. January 1st, 2007, 11:53 PM #2
    Moira
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    What virus have you got? Have you checked sites like Symantec and Sophos for removal instructions?
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  3. January 2nd, 2007, 09:40 PM #3
    thehorse13
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    The exact error message would be very helpful in solving your problem but it appears that the app is crashing when you attempt to run it. That's all I can tell you without the actual details (click the button and copy&paste it in this thread).

    Also, what happens when you run it normally? It doesn't remove the infection? Does it identify the infection?

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  4. January 2nd, 2007, 09:56 PM #4
    dalek
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    Probably need to be in safe mode with "networking", in order for Norton to touch base with their server.

    http://www.pcstats.com/articleview.c...id=1643&page=2
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