February 13th, 2007, 03:28 PM
i dont know if this issue has been asked before but, im having a problem with my wireless on my laptop - it says im connected to the internet but when i click on the internet explorer tab it says im not connected and this is why im beginning to dislike wireless.. please help me if you can if not i understand
February 13th, 2007, 03:39 PM
Are you by chance using Linksys and did this problem arise in just the past few months? If so, it's probably due to a firmware update they did.
February 13th, 2007, 03:56 PM
Linksys is my router actually, but is there any way to get back online?
February 13th, 2007, 04:04 PM
Yes, I had to go through this too, at my parent's house (dad is challenged enough just by sending email). You have to get on the phone with linksys tech support, and they'll walk you through a process of downloading the firmware update, and resetting. It can be a pain though, since no one in their call center speaks English as a 1st language.
This has affected pretty much every linksys user I know of.
February 13th, 2007, 04:09 PM
I found that the quickest way to fix the problem is to unplug the router and then plug it back in. It work 75% of the time for me. If that doesn't work I use the hard reset button, hold in for 60 sec and it will restore to factory defaults. And if it's still not working then I look for the last Good firmware and install that.
BTW can you connect to the internet if you connect to the router with a cable?
February 13th, 2007, 04:19 PM
No, not for the problem he has. Recycling does help connectivity issues, the transient ones, but this sounds like the problem I had. No matter waht it doesn't pick up the net. That's the firmware update I described.
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