Dell hell.
Page 1 of 2 12 LastLast
Results 1 to 10 of 19

Thread: Dell hell.

  1. #1
    Senior Member alakhiyar's Avatar
    Join Date
    Dec 2006
    Location
    Land of Oryx
    Posts
    255

    Dell hell.

    This is what happens when you call Dell...

    http://www.break.com/index/dell_tech_support_moron.html
    (\__/)
    (='.'=)
    (")_(")

  2. #2
    Senior Member
    Join Date
    Nov 2001
    Posts
    4,786
    that has to be the worst customer i've ever heard. the tech kept his cool pretty well.

    i deal with dell almost every day and they go out of their way to be kind and considerate. they even follow up...of course we have the platnium servive plan
    Bukhari:V3B48N826 “The Prophet said, ‘Isn’t the witness of a woman equal to half of that of a man?’ The women said, ‘Yes.’ He said, ‘This is because of the deficiency of a woman’s mind.’”

  3. #3
    Member
    Join Date
    Sep 2006
    Location
    At a keyboard
    Posts
    82
    I needed a break.

  4. #4
    Senior Member nihil's Avatar
    Join Date
    Jul 2003
    Location
    United Kingdom: Bridlington
    Posts
    17,190
    First level support?....................I wouldn't call that for any OEM............. I have been known to become homicidal when provoked.........

    Muhahahahahahahahahahahahahahahaha

  5. #5
    Dissident 4dm1n brokencrow's Avatar
    Join Date
    Feb 2004
    Location
    Shawnee country
    Posts
    1,243
    Been on both sides of those calls...my rule of thumb these days is I never yell at anyone the first five minutes.
    “Everybody is ignorant, only on different subjects.” — Will Rogers

  6. #6
    Disgruntled Postal Worker fourdc's Avatar
    Join Date
    Jul 2002
    Location
    Vermont, USA
    Posts
    797
    I was the lone telephone support at an electronics company prior to working for the government. I told many a customer that I was going to hang up if they continued, and did. When they called back I'd hang up again and again until they were civil. I would do what I could for a customer but I wasn't going to deal with uncivility. I was there to help not be a punching bag.
    ddddc

    "Somehow saying I told you so just doesn't cover it" Will Smith in I, Robot

  7. #7
    Senior Member alakhiyar's Avatar
    Join Date
    Dec 2006
    Location
    Land of Oryx
    Posts
    255
    You know I've called Dell support 3 times and I got really good service and a bunch of free stuff to boot. 1 time it was a guy from india or a country with a similar accent but he spoke very good english. All you have to do is understand that when they ask you a bunch of retarded questions they have to ask them as part of their troubleshooting procedures if they don't they get crap from their managers.

    Pulling the AC cord wouldn't work as its a laptop running on battery
    (\__/)
    (='.'=)
    (")_(")

  8. #8
    Senior Member Raion's Avatar
    Join Date
    Dec 2003
    Location
    New York, New York
    Posts
    1,299
    I've called Dell a total of 1 time and although they could solve my problem (or my aunts) pretty easily, it took me a good 45 minutes just to speak with a rep. Had it not been for the speaker on my phone I might have blown it like that guy. The Indian accent didn't bother me much since I have deciphered other accents pretty easy.

    That is why I'm very stubborn, I only called them that time because two keys fell out of the keyboard on a laptop and I couldn't, for the life of me, put it back..however a TV tech that was at my aunts house was able to put it back in the time it took her to pick up and tell me they were gonna send a tech to replace it. At which point I made a bogus story up..
    Last edited by Raion; April 8th, 2007 at 11:19 PM.
    WARNING: THIS SIGNATURE IS SHAREWARE PLEASE REGISTER THIS SIGNATURE BY SENDING ME MONEY TO SEE THE COMPLETE SIGNATURE!

  9. #9
    Senior Member nihil's Avatar
    Join Date
    Jul 2003
    Location
    United Kingdom: Bridlington
    Posts
    17,190
    I never call level one support............ it is for stuff I have already checked, and this little outsourced idiot is only filling out a checklist...............

    I get the numbers of #2 and #3 support..............not that difficult if you know what you are talking about?

    Then you can have a good chat with "the lads" ?

  10. #10
    Senior Member RoadClosed's Avatar
    Join Date
    Jun 2003
    Posts
    3,834
    Dell tech support moron? How about some dude that should be in a home.
    West of House
    You are standing in an open field west of a white house, with a boarded front door.
    There is a small mailbox here.

Similar Threads

  1. 1000 th
    By MemorY in forum AntiOnline's General Chit Chat
    Replies: 39
    Last Post: May 30th, 2005, 09:50 PM
  2. a essay on hell...
    By avenger_jcc in forum Tech Humor
    Replies: 1
    Last Post: April 16th, 2004, 06:13 PM
  3. God and B.Gates Hell and Heaven joke...
    By -DaRK-RaiDeR- in forum Tech Humor
    Replies: 4
    Last Post: February 14th, 2003, 08:38 PM
  4. Man Denied Computer By Dell (article)
    By NetSyn in forum AntiOnline's General Chit Chat
    Replies: 31
    Last Post: March 14th, 2002, 09:44 PM
  5. Bofh
    By ac1dsp3ctrum in forum AntiOnline's General Chit Chat
    Replies: 2
    Last Post: February 17th, 2002, 10:52 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •