wireless intellimouse not working...

[bagggi]

hi all..

am using windows xp, service pack 2, on laptop.

a couple of weeks ago, had reformatted it and had loaded everything all over again.

problem came when i reinstalled the drivers for intellimouse explorer 2.0
it installed fine. even when i plugged the mouse in, the comp even recognised it. but the pointer doesnt move.

i uninstalled and reinstalled the software, still the pointer not moving.
i even changed the batteries, still no movement.

i googled it.

came up with this:-

http://support.microsoft.com/kb/321122

followed the instructions to the letter...

still not working..

any help received, will be useful.

thanx

[nihil]

Will it work on another machine?

Does another mouse work on the laptop?

[bagggi]

havnt tried it yet on another machine.. sorry, will let you know when i do.

other mouse i tried on the comp worked... but that wasnt usb. it was one of those 6-7 pin round connection.

[©opy®ight]

it was one of those 6-7 pin round connection.

ps/2 i know im not helpful but now you know what its called

[nihil]

OK,

Try unplugging the receiver, clean it, then try it in your other USB ports.

USB is notorious for being a sloppy connection

Also, please make sure that you don't have any other active devices near you when you test it. Like speakers, mobile phones etc.

[bagggi]

ps/2......i'll remember that...

intellimose is a good mouse. i use that to play fps games, had it all configured and all.
the other one is useless, just a three button one. came with my desktop comp 8 years ago.

will be goin for that mx revolution one by logitec by the middle of the year. till then intellimouse has to work

[nihil]

Hi bagggi,

Apart from cleaning the USB connection and trying different USB ports, here is another one:

Shut down, unplug, reboot, then plug it in again once Windows has loaded.

[bagggi]

tried restarting, unplug, and repluging

i get this message.. new hardware found...

then it says.......new hardware is installed and ready to use..

its been saying that every different port i plug it in.

the message comes once and doesnt come again. no matter even if i do it all over again.

[nihil]

Do you have an icon on the taskbar for "unplug/eject hardware" If you do then take a look to see if it shows up............ if it does then take the option to unplug and wait for the OK message, then reboot.

[bagggi]

nope

no icon for unplug hardware.