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Thread: Outlook 2003 error

  1. May 7th, 2007, 02:33 AM #1
    mirkblood
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    Outlook 2003 error

    I've a user having trouble when opening his outlook to retrieve his mail. It always prompt him that the "pst file is in use and folder not able to open" I've checked and there's only outlook running at that moment and no other applications are open.

    anyone gt any idea what tis problem could be due to? Thanks.
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  2. May 7th, 2007, 03:02 AM #2
    oofki
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    It is probably corrupt. Pst files seem to have a lot of various problems. You should try deleting it and a new one will be made in its own.
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  3. May 7th, 2007, 04:15 AM #3
    mirkblood
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    anyway to recover it? deleting will indicate that the user will lose all his emails.
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  4. May 7th, 2007, 08:30 AM #4
    brokencrow
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    Don't delete the PST file. Rather, back it up. Copy it to another
    folder on the computer, or to a thumbdrive or CD-R.

    Delete the Outlook profile (not the PST), then create a new one.

    http://answers.vt.edu/ask4help/email/vtkb2847.htm

    Outlook profiles are problematic, not the PST's.
    “Everybody is ignorant, only on different subjects.” — Will Rogers
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  5. May 7th, 2007, 10:52 AM #5
    FanacooL
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    Also try to scan the pst file with the utility scanpst, you will find this utility on the following path: -

    c:\Program Files\Common Files\System\MSMAPI\1033\scanpst.exe

    If c is your default installation drive.
    One machine can do the work of fifty ordinary men. No machine can do the work of one extraordinary man!
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