January 3rd, 2008, 09:37 PM
Windows Vista "account corruption" issue.
Co-worker of mine came to me just now with an interesting issue.
Vista machines are showing a message that basically states --
User can not log in to windows due to a corrupt account.
(Obviously not the exact message.)
However, the account operates properly in safe mode.
My request is threefold.
#1 - Prompt reply if possible.
#2 - What could cause this?
#3 - Is there a way to fix this *with out* doing a reinstall of the OS?
January 3rd, 2008, 09:40 PM
#2 - Corrupt file for profiles, trying to find the info link....
#3 - Yes - create a different user profile. I had ran into this as well. Save all the user files from Documents and then create another user profile.
Let me find the link from Microsoft....
While searching the info I did stumble on this:
How to copy data from a corrupted user profile to a new profile
Here's a KB from Microsoft about the error:
The solution is:
3. In Control Panel, click User Accounts.
4. Create a new user account. Windows makes a new directory for the account in the Documents and Settings folder.
5. Quit the User Accounts tool, and then restart the computer.
The message is:
Windows cannot load the locally stored profile. Possible causes of this
error include insufficient security rights or a corrupt local profile.
Last edited by Ippersiel; January 3rd, 2008 at 09:52 PM.
January 3rd, 2008, 09:47 PM
I'm still working. So I appreciate it.
Thanks so very much. Helped me out immensly.
Turns out this particular issue stemmed from a failing HDD, but the links helped us with 2 other cases we are working on.
Last edited by zallison; January 3rd, 2008 at 10:06 PM.
January 4th, 2008, 01:04 AM
Hi there za~,
A pure guess here as to what the cause might be. I have noticed that corrupted profiles are more common in XP than 2000, and I suspect that Vista takes more after XP?
I wonder if it might be that some machines are shutting down before they have properly saved the settings, thus corrupting the profile?
If you could find a machine where this was happening on a regular basis I would try setting the system to empty the pagefile on shutdown and see if that stopped the problem.
January 4th, 2008, 03:51 PM
I'll take a look into that.
Yeah, Vista takes quite a bit after Xp.
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