Hey all

I am looking at getting software so I can support remote clients.

Have downloaded Teamviewer which is free.

Basically im looking for some sort of software that doesnt have to be downloaded by the customer or anything.

This teamviewer send an email to the client where they download a 1MB file, install it and get a unique ID which they tell me and I use the software on my side to login remotely.

I do not want to use RDP as then I have to get the static IP blah blah which is a hassle if you talking to someone whom doesnt know which one is the monitor and which one is the box.

Any advice on other products or advice on this one.

Thanks.