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Thread: Mail issue

  1. #11
    AO's Filibustier Cheap Scotch Ron's Avatar
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    If I am understanding you correctly, you have used this approach so that replies coming in can be seen and acted on by all members in the group. Correct? If so, there is a more elegant way to accomplish this using Exchange and Outlook. We do some thing very similar so that we can have a work queue.

    Instead of setting up the additional mailboxes on the workstations, we set up a single exchange mailbox (e.g.ReportRequests). We then grant access to that mailbox to the AD group (DataWarehouseTeam) that needs access. Then, in Outlook, each member of the group adds the ReportRequest mailbox in the Exchange Account properties. This gives them access to both their personal set of exchange folders as well as the ReportRequests mailbox. You are able to select the account you use on outbound and all inbound are seen by the entire group.
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  2. #12
    Only african to own a PC! Cider's Avatar
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    If I am understanding you correctly, you have used this approach so that replies coming in can be seen and acted on by all members in the group. Correct?
    The is correct - yes.

    Instead of setting up the additional mailboxes on the workstations, we set up a single exchange mailbox (e.g.ReportRequests). We then grant access to that mailbox to the AD group (DataWarehouseTeam) that needs access. Then, in Outlook, each member of the group adds the ReportRequest mailbox in the Exchange Account properties. This gives them access to both their personal set of exchange folders as well as the ReportRequests mailbox. You are able to select the account you use on outbound and all inbound are seen by the entire group.
    Alright, I am with you half half. I am going to try and set it up the way you suggest and give you feedback.

    Thanks for the effort, will give feedback soon.
    The world is a dangerous place to live; not because of the people who are evil, but because of the people who don't do anything about it.
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  3. #13
    AO's Filibustier Cheap Scotch Ron's Avatar
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    Adding the additional group mailbox to outlook is not obvious.
    You need to go to control panel, then mail, then modify the exisiting Exchange account. There is a more settings option. Click that then select the advanced tab. Use the Add button to add the additional group mailbox.

    Attached is a screenshot.
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