Clear outlook email address cache from Server
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  1. #1
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    Clear outlook email address cache from Server

    Oops, ment to put in general computer not general chit chat :x

    We use outlook 2003 and exchange 2003 for email. We recently moved to a new server. Everything is working fine, except cached email distribution lists. If people just type in a list name, and it shows up in the cache, it does not send. If they pull the same address from the address book, it sends fine. At this point, they have 2 of the same address in the cache (when they start typing, 2 of the same entry show up in the drop down, but only one will send correctly)

    I know you can clear this cache by deleting the N2K file on the client machine, but we have 100's of clients, and since the n2k file is nammed after the outlook profile, I can't think of an easy way to delete all these files accross the whole domain (can't manually delete while outlook is open either, was thinking about just mapping to all clients and deleting that way, still would take forever)

    Is there an easy way to delete that client side email cache without hitting every single machine out there? Something in exchange perhaps?
    Last edited by cross; February 27th, 2009 at 07:36 PM.
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  2. #2
    Super Moderator: GMT Zone nihil's Avatar
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  3. #3
    Senior Member Wazz's Avatar
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    Not sure if there's a way to do it from Exchange. I think we sent instructions to all the users to clear the Outlook Forms Cache.
    "It is a shame that stupidity is not painful" - Anton LaVey

  4. #4
    Super Moderator: GMT Zone nihil's Avatar
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    Hmmmm,

    I do recall something about N2K file problems. I think that you need to export the existing file into something different then re-import it into the address book.

    This was the closest I could find:

    http://www.it-etc.com/2007/08/10/fre...port-n2k-file/

    Hope it helps
    Last edited by nihil; February 28th, 2009 at 08:03 AM.
    If you cannot do someone any good: don't do them any harm....
    As long as you did this to one of these, the least of my little ones............you did it unto Me.
    What profiteth a man if he gains the entire World at the expense of his immortal soul?

  5. #5
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    Still open to suggestions. If all else fails, its manually calling and touching all machines.

    Trying to figure out a way to delete them via logon scripts or something, but since the file is named after the outlook profile name, and windows profile names all differ, I'm not making much progress...
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  6. #6
    AO's Filibustier Cheap Scotch Ron's Avatar
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    You gotta hit each machine. Logon script is way to go.

    Why not create a logon script that renames all the N2K files. e.g. change the file extension to .N2K_old or something like that.


    ren C:\Documents and Settings\%UserName%\Application Data\Microsoft\Outlook\*.N2K C:\Documents and Settings\%UserName%\Application Data\Microsoft\Outlook\*.N2K_old
    Last edited by Cheap Scotch Ron; March 2nd, 2009 at 05:31 PM.
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  7. #7
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    Thumbs up

    Quote Originally Posted by Cheap Scotch Ron View Post
    You gotta hit each machine. Logon script is way to go.

    Why not create a logon script that renames all the N2K files. e.g. change the file extension to .N2K_old or something like that.


    ren C:\Documents and Settings\%UserName%\Application Data\Microsoft\Outlook\*.N2K C:\Documents and Settings\%UserName%\Application Data\Microsoft\Outlook\*.N2K_old
    Exactly what I needed, thanks.
    Wildcards, yea, forgot about those.
    Lil editing for another one for vista and I'll be off and running.

    Thanks

    Edit: In case anyone cares:
    ren C:\Documents and Settings\%UserName%\Application Data\Microsoft\Outlook\*.NK2 oldnk2.bak
    ren C:\users\%UserName%\AppData\Roaming\Microsoft\Outlook\*.NK2 oldnk2.bak
    Last edited by cross; March 2nd, 2009 at 09:28 PM.
    Ron Paul: Hope for America
    http://www.ronpaul2008.com/

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