Just wondering if anyone has experienced e-mailing disappearing from Outlook 2007. It's second time it's occured on a user's computer Win XP SP3 (32 Bit) Office 2007. First time I ran a full anti-virus scan and malware scan using latest McAfee and Malware Bytes and MSRT.

Now it's occured again symptoms are new messages just starting deleting. I am not sure if it is a virus unfortunately I can't take the chance because I am just 1st line support, so it's my duty to remove the system incase of potenial infection. However I am just wondering could it just be fault with user leaning on the delete key or has anyone experience similar issue.

Many Thanks