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Thread: Outlook Attachment Problem

  1. December 8th, 2010, 10:30 PM #1
    CyberB0b
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    Question Outlook Attachment Problem

    A client of mine is having issues adding attachments from network shares on the server. Local attachments work fine. The root directory of the network share loads fine, subfolders take a min or so to open. Accessing the shares outside of Outlook works fine. There are no errors in the event log. They are using eEye Blink for AV and I have tried disabling it completely and it has no add-ins listed in Outlook. Any ideas?
    sandwich.
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  2. December 9th, 2010, 02:24 AM #2
    morganlefay
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    What version of outlook?

    What OS??

    Exchange server??

    Does user have full access to the shared folder??

    Can user open file in the shared folder and send attachment using the attachments application??

    MLF
    How people treat you is their karma- how you react is yours-Wayne Dyer
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  3. December 9th, 2010, 04:58 AM #3
    CyberB0b
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    Outlook 2007 using IMAP on Windows XP. The user has full access to the folder. It is a domain network. The file can be opened using explorer. The access is delayed but eventually accessed through Qutlook.
    sandwich.
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  4. December 9th, 2010, 12:41 PM #4
    morganlefay
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    Have you tried repairing Outlook??

    Can you try mapping a drive to the share and see if that works better??

    MLF
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  5. December 9th, 2010, 02:42 PM #5
    CyberB0b
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    I tried repairing Outllook, the .pst, creating a new profile and new .pst. I'll try mapping.
    sandwich.
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  6. December 9th, 2010, 02:59 PM #6
    morganlefay
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    May be related to the users mailbox size.....

    Found this

    http://www.petri.co.il/outlook_2007_...e_problems.htm

    MLF
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  7. December 10th, 2010, 03:05 AM #7
    CyberB0b
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    Creating a mapped drive seems to solve the issue. This is a new issue so I do think this is just bypassing the symptoms of a bigger problem. I will look into the link and see if those suggestions help. Thanks.
    sandwich.
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  8. December 10th, 2010, 03:22 AM #8
    morganlefay
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    Appears there are some real performance hits with Outlook 2007...compared to 2003.

    MS did release a patch....maybe confirm that it is installed. That article gives some good tips.

    MLF
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  9. December 16th, 2010, 11:41 PM #9
    gore
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    May seem shocking to some but I used to LOVE Outlook and OE, and I'm almost certain that the patch Morgan has told you about is part of this. I've had a similar issue where Outlook was doing a very similar thing, and the patch and Mapping seems to work.

    I can't say for certain this is your issue but it was very close, and the patching helped a lot.
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