August 9th, 2014, 04:39 PM
Help with Aspire 5740-5255 laptop
Hello fellow members of AO. I have an Aspire 5740 laptop that is not loading into windows. It keeps rebooting into this continuous cycle at the BIOS screen (which is a Phoenix) I can boot into BIOS by pressing the F2 key and I can see the Hitachi hard drive etc... but it's not doing nothing.
Prior to this, I had the Flash Player Update Virus (2 days ago) I boot it up now and this continuous loop at the BIOS screen where it acts like it wants to load but it does nothing.
Any tips, tricks, ANYTHING you guys can recommend is greatly appreciated... Thanks, Mike
update thing I just got done trying;
unplugging battery and power cord, and I hold the power button for 30 seconds tried each one separately, booting too, same issue.
I reset the BIOS to the factory settings. Same issue.
I reset the hard drive in the laptop same issue. Also, did the same with the ram. Booted it up same issue.
I don't have any recovery disks or nothing like that came with the system....
Again, all help is greatly appreciated.
Last edited by Computernerd22; August 9th, 2014 at 05:49 PM.
August 10th, 2014, 04:10 AM
August 11th, 2014, 04:59 AM
Download the proper Windows ISO from DigitalRiver (or a torrent site if it's an older Windows) and simply run a system repair. Vista, 7, and 8 all have fancy diagnostics that can be run. In most cases I use the MSDaRT disks for this, but the normal Windows disks work as well.
http://msft.digitalrivercontent.net/win/X17-24208.iso 2147483647 X17-24208.iso Windows 7 Home Premium x86 English
http://msft.digitalrivercontent.net/win/X17-24209.iso 2147483647 X17-24209.iso Windows 7 Home Premium x64 English
http://msft.digitalrivercontent.net/win/X17-24280.iso 2147483647 X17-24280.iso Windows 7 Professional x86 English
http://msft.digitalrivercontent.net/win/X17-24281.iso 2147483647 X17-24281.iso Windows 7 Professional x64 English
http://msft.digitalrivercontent.net/win/X17-24394.iso 2147483647 X17-24394.iso Windows 7 Ultimate x86 English
http://msft.digitalrivercontent.net/win/X17-24395.iso 2147483647 X17-24395.iso Windows 7 Ultimate x64 English Win 7 SP1
http://msft.digitalrivercontent.net/win/X17-58996.iso 2147483647 X17-58996.iso Windows 7 Home Premium x86 English
http://msft.digitalrivercontent.net/win/X17-58997.iso 2147483647 X17-58997.iso Windows 7 Home Premium x64 English
http://msft.digitalrivercontent.net/win/X17-59183.iso 2147483647 X17-59183.iso Windows 7 Professional x86 English
http://msft.digitalrivercontent.net/win/X17-59186.iso 2147483647 X17-59186.iso Windows 7 Professional x64 English
http://msft.digitalrivercontent.net/win/X17-59335.iso 2147483647 X17-59335.iso Windows 7 Professional N x86 English
http://msft.digitalrivercontent.net/win/X17-59337.iso 2147483647 X17-59337.iso Windows 7 Professional N x64 English
http://msft.digitalrivercontent.net/win/X17-59463.iso 2147483647 X17-59463.iso Windows 7 Ultimate x86 English
http://msft.digitalrivercontent.net/win/X17-59465.iso 2147483647 X17-59465.iso Windows 7 Ultimate x64 English
Real security doesn't come with an installer.
August 11th, 2014, 02:01 PM
UPDATE: After researching online "after I posted this thread", I found an article that said if you hit "alt + F10" at the ACER splash screen, it will run their e-recovery software. From here you can "restore OS and retain user data" or "completely restore system to factory defaults" I did this but got an error message saying WIM/SWM file does not exist and it both options don't work. I believe my hard drive is no good at this point. It wont even do a factory settings... Thanks for the replies
August 12th, 2014, 12:14 PM
The Ultimate Boot CD (UBCD) to CD. It has Hard Drive diagnostics (plus much more). Simply boot your computer from this CD and select the utility you want to run.
Note: If you aren't sure who made the hard drive in your computer, use Seagate's Seatools as it will work with most any make of drive.
The following instructions may prove helpful for burning the UBCD .iso file to disc: How can I write (burn) ISO files to CD or DVD?
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