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Thread: help windows 7

  1. #1
    Junior Member
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    help windows 7

    Customer called me last night. They have a desktop running Windows 7. They said it's ""stuck in Automatic Repair Mode" Customer says he has a "recovery disk" he made for it.

    I would like to repair, fix the issue without having to do a factory reset on his machine. He has pics, movies, videos, games etc. he would like to have backed up but his system will not load into desktop, won't boot into safe mode, last known configuration etc,,, Maybe I can try to create bootable USB flash drive for him.. Any ideas, suggestions, thanks, Mike. he just wants the system up and running

  2. #2
    Administrator Steve R Jones's Avatar
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    The real safe thing to do would be to put his hard drive in another machine and copy as many files as possible.

  3. #3
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    But what if the problem is the hard drive?

  4. #4
    Super Moderator rlirpa's Avatar
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    Quote Originally Posted by saytotarsach2018 View Post
    But what if the problem is the hard drive?
    https://www.ontrack.com/
    Rad

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