simon Submitted The Following:



I would like to look into the aol email account of my what I suspect to be my devious
girlfriend. Can it be done through hotmail and if so,how?? This knowledge will not be
abused in any way other than to pull the mat from under my girl's feet.



Please see: This Link.








Hi,



I just found your web site on the excite search engine. I think I may be
in trouble, but I am not computer savvy to know for sure.



A friend (really!) innocently made a guy mad in a chat room. He
threatened her by saying he knew how to follow her back to her home
through Java and get all her emails, address, and such and generally
make a mess out of her life. She disconnected her Java, and cookies due
to advise from a friend. This last week we have send emails back and
forth and some got there and some didn't. (Now her server also said it
would be down for a while during that time period and it shouldn't
effect anything).



Could this guy be doing that? I've noticed nothing 'strange' on my
computer. Is there anyway to tell if this guy has invaded her computer.
Any protection?



We are scared and any help you give us we thank you for in advance.



Thanks,

Pam



The man she pissed off is probably some 40 year old
guy with an overbearing wife going through some sort of sick mid-life crisis. Don't worry,
he obviously doesn't even have control over himself, yet alone of you or your friend ;-)









QueenWu Submitted The Following:



Today I was pondering while although I do not care for you, I feel compelled to visit your
site. Often. And I was wondering if your problems with other hackers/groups were just some
really creative stunt pulled by you. Figure this. You have a good site, and become well known.
Then when you go "corporate", alot of hackers begin to dislike you. Now shortly after this,
you "turn" on hackers, which causes a huge uproar. People want to know what all the fuss is
about, so they come to your site. People enjoy the drama, so they come to your site. Hackers
that do not like you that bad mouth you on their sites, do not think that they are doing what?
Getting people to visit your site. All this has made you all the more well-known, and more
people than ever now visit your site. Heh. The rapper Snoop Dogg once said "Any publicity is
good publicity." I now believe it, and I think it definitely applies to you. I was just
wondering if you were considering this when you were making your decisions. Are you incredibly
smart, or was this how luck planned things?



I hate to burst your bubble, but I don't think it was 'Snoop Dog' who
first said "Any publicity is good publicity". Actually, I highly doubt that 'Snoop Dog' ever said
such a thing. It would take someone who has the ability speak in complete sentences to utter such words....









Oh, yes, time to point out that the stories about "my web site" being hacked
are bogus. The http://happyhacker.org web page has *never* been hacked.
Once someone managed to break into an account of one of the user names on an
AOL account I had, and put up a web site there, but that is the only
incident. The 31337 haxorz have been forced by the high security of
happyhacker.org to instead hack easy sites like the New York Times,
NASA/JPL, the White House, etc. with protests against me. I wasn't
administering any of those servers, so those hacks don't reflect my abilities.



- Carolyn Meinel



I had mentioned in a couple mailbag's back that carolyn's happyhacker had
been hacked in the past, my bad. For those of you that haven't seen it, here's an archive of her hacked
AOL account
.









This morning I went to the post office, received a letter from Network
Solutions saying my domain name payment hadn't been received, and that
my domain name would be deactivated. Very disturbed, I aborted my schedule
to make other stops, and went directly to back to my home office to call
Mindspring about the problem. I've collected fees from companies for putting
them on my Web site, and my Web site is critical to the operation of my
business, and the feeding of my children.



I called Mindspring and had to sit through the same cumbersome, lengthy
menu I heard last time I called (May) trying to get to the person I should
talk to. I got to a general customer service line and heard a recording
saying that the current wait time is 5 minutes. I hung up, called back-
same wait.



I finally got to the business department and reached a
representative who told me that my Web domain fee had been paid.
I told the representative how disturbing it was to receive the
letter from Network Solutions, especially after the inconvenience that I'd
experienced at the first of May when Mindspring had debited my bank
account for the InterNic fee without prior notification by email.



That inconvenience was communicated to a Mindspring representative
named "David"at the time it occurred. It turned out that debit notification
had been sent to an old mailbox of mine that had been deactivated
over a year and a half ago at Mindspring's suggestion, because of
spam email, but Mindspring, evidently, hadn't cross-referenced some
of their system to my new address.)



The Mindspring representative today told me the letter I received today
(6/29) was Network Solutions fault- that Mindspring had complained and
complained about Network Solutions, but the government keeps Network
Solutions in place.



I called Network Solutions, reached their customer service and asked
about my account. I asked when they'd received my payment and
was told "June 15th ". I told them that Mindspring had debited the
fee from my checking on May 1st. How could it possibly have taken
6 weeks for them to receive payment!? The Network Solutions
representative checked and verified that it they had
received my payment June 15th.



I emailed Mindspring customer service about my
unpleasant experiences and I received this email reply
from Mindspring today at 3:15 p.m. :



"Thank you for contacting Mindspring's Customer Service Department.
This is an automatic response acknowledging our receipt of your
request.



Your request has been assigned the following Issue ID:
990629-5300868. If you are sending further correspondence about
this issue, please include the Issue ID in the subject line of your
message.



We attempt to answer all mail within two business days and will
send a personal response as soon as we have taken care
of your request.



Thanks for your patience. You will hear from us soon!
Mindspring Customer Service
Remember, You can do it online.....




My thoughts: Oh, great!... in a world too prone to be numeric, I receive
my own ID number - thirteen digits, now that scares me! Is that how
many come before Me?




No further word from Mindspring until.....




August 10, 1999 - I received the following email from Mindspring:




"Thank you for contacting Mindspring's Customer Service Department.
This is an automatic response acknowledging our receipt
of your request.




Your request has been assigned the following Issue ID:
990809-6125248. If you are sending further correspondence
about this issue, please include the Issue ID in the subject line
of your message.




We attempt to answer all mail within two business days and will send
a personal response as soon as we have taken care of your request.



Thanks for your patience. You will hear from us soon!




Mindspring Customer Service
Remember, you can do it online..."




My thoughts :

Gee, it's so nice to know Mindspring's computer has been keeping track of
my ID number. Does that mean I'm not forgotten?




Now, let me put this story of frustration and disappointment in perspective:




I've produced and hosted a local cable TV show that airs in the
greater Atlanta - north Georgia area for the last few years called
"The Healthy Home Show." It's a "quality of life" topics show -
cooking, exercise, fun things.



Way back when Mindspring customer service used to answer
the phone on the first ring and the Mindspring executives rode
bicycles to work, (instead of top-of-the-line silver Mercedes)
once upon a time... I signed up for Internet service. I was so
impressed by Mindspring that I offered to barter with them to
host my new Web site for my TV show in exchange for airing
their commercials. I also praised Mindspring on the air, and
had them as guests on the show.



Then one day I went to my TV show's Web site, and found it wasn't there!
In a panic, I called Mindspring and was told that since they'd
gone through changes (merger) they'd changed
policy and no longer had barter accounts. I hadn't checked my
Web site in a week, and meanwhile, had been directing my
TV show viewers there, like an idiot. I was still running
Mindspring's commercials. When I told their representative how
shocked I was that they hadn't notified me, the representative said,
"Yes, we should've let you know" - no offer of a month's credit,
no letter or email of apology, no "you're special and we care about you"
....nothing.



That was my first clue. But I continued to do business with the ISP.
Now, when I receive business cards from people with their email address
at Mindspring, I cringe and think " I helped put them there, and now,
all I am to them is ID number 990809-6125248."



Where is there to go after the Internet becomes greedy and
corrupt? Will this be the pattern of evolution of every e-commerce
organization of our civilization - Henry the VIII customer relations?



I hope not.

Joy Cox

The Healthy Home TV Show