I agree with those in the forum that it is more users fault than anything. Not keeping defintions up to date often enuf is careless or better yet "reckless abandon". I've been on the net for almost 6 years and have been in and out of every nook and dark hole on the net. I've used Norton for at least 4 of the last 6 years and it has never let me down. I'm sure all AV progs have weaknesses but the main one is due to users and not program flaws