Amazing is correct in the definition of websense. We currently use WebSense along with multiple firewalls at our company. The PIX will allow access to the internet once the websense sever is offline, but the problem we have run into, not lately thank goodness, is that WebSense slows down the internet access to a crawl at times. I have to restart the WebSense service on the box and the problem goes away. I don't think this problem is due to the filtering itself, but something else within the software. The majority of the time we have no problems with WebSense. Also the updates to WebSense's filtering database is done automatically via downloads from WebSense's servers. The manual upgrades to the core WebSense software will take the system offline, but you shouldn't have to be doing this a lot of the time, or even during business hours. Those upgrades should be done during a maintenance window, before or after business hours or on weekends. An admin that is doing upgrades that are not an immediate need during business hours needs to have his head examined...