I remember that in my first two weeks in my first support role I biult 11 stand alone AV scanning pc's for floppies I personally went to all 11 offices across England to set thesse up and demonstrate gow they work ("Yes I know but they, would never have been able to turn the monitor on if they had not been shown first") Two weeks later I had to go back to our office in Sheffield ("Thats a long trip from London to Sheffield, by train") only to find that not only was the Stand Alone off, but it was also in the storage cupboard......

They then had the nerve to complain that they had been sent a disk and they think that the current virus came from that disk.

After to speaking to my Line manager I prompty went around and removed all the floppy drives.............

Kind of reminds me of the user, phoning tech supp and stating that the coffee holder broke off..