I think support for Norton 2003 has been discontinued. I might be wrong there.

I'm not a big fan of Norton anyway. You might want to try to remove Norton and install one of the free AV programs that are available such as AVG or Avast.

http://free.grisoft.com/doc/1
http://www.avast.com/eng/down_home.html

It would also be good if you got hold of some of the more common antispyware tools also. These will help remove things which might cause problems but which can be overlooked by AV.

http://www.download.com/3000-2144-10...age&tag=button
http://www.javacoolsoftware.com/spywareblaster.html
http://www.safer-networking.org/en/index.html
http://www.microsoft.com/athome/secu...e/default.mspx

Get HiJack this. It can generate a log of all the processes that are going on in your machine. You can post the log here where some of the spyware AV experts can take a look at it to spot what is going on and you'll be able to use it as your experience grows.

http://www.spywareinfo.com/~merijn/downloads.html

Your getting a bit of a bollocking by members coz you should have really looked round a bit more before posting there are lots of articles about removing spyware and viruses in this website.
Don't bite back, learn the lesson and you'll be better off.
I don't think you posts are bad at all for your age, your questions are well worded you just should have done a bit more leg work first.

Here is one tutorial

http://www.antionline.com/showthread...hreadid=265440

there are lots more.

Back up all your important files before you start mucking around and write a down all your important settings. That way it won't matter if you screw your machine up trying to fix it.
Breaking things is good you learn a lot that way.