Great read,

One thing I always love is the deniability from companies when there might have been a data breach.


Neiman Marcus spokeswoman Ginger Reeder says no records of sensitive customer information are printed out at the call center. If any such information made it into the trash, "It would be a breach of company policy and an isolated incident," says Reeder.
Convergys spokeswoman Lauri Roderick disputes Mary's account. The Cincinnati-based company has a "strict clean-desk policy" that requires shredding of any sensitive paperwork, she says. And Sprint customer-service calls, she says, were never handled by the 1,200 workers at the Mill Woods facility, one of 14 in Canada. "We're confident there has been no breach in security of our customers' data," Roderick says.