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February 24th, 2006, 10:13 PM
#6
Member
Originally posted here by nihil
Hi,
The first thing I would do is try to determine if it is the user profile/permissions, or if it is the remote connection.
1. Can the user log on locally?
2. Create a new user (test one) with the same attributes as the one with the problem, and see if someone at the other office can use it.
3. Does your DB have "repair" and "compact" utilities............if it does then run them and defragment the drive.
4. How full is the drive that the DB is resident on?
There's a start for you
Thanks nihil!
The user has not have problems logging on locally here or in our other office. He can access the company drives from any desktop with his login name and password. However he is not able to move to check his mail or access the server with our database on it, while using any other desktop other than his own.
We actually just bought a new server and new DB software but are still currently running on the old one (in transit) and I do not believe it has any type of repair.
As far as defrag, why would this be? There is only one user (the newest user) at this small company that has the problem.
The capacity of the drive and used percentage I am not sure of I will check.
I think I need to try and create a new user and see if the same problem still exists.
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