I will repeat...if you dont have a backup...and you have all your photos, documents, email,data etc on the drive....before you go mucking with the drive..
BACK IT UP!!!!@!!
Slave the hardrive into another machine...and pull your data off....BEFORE you do anything...
then....do what ever you want..call dell..down load stuff...
True story...many moons ago....I was listening to a persons dell support call...and after 2 hours the "tech" told him to put in the recovery CD....I warned the user that this could wipe out his year plus worth of business data.....and when he asked the "tech" if that would happen...the "Tech" replied....yes...but your computer should work again
Be VERY carefull...OSes and programs can be reinstalled...data has to be recreated
backup backup and backup again
MLF
