When I first started working for this company I held the lowly position of newbie technician/helpdesk bean bag and one of the regional hospitals. One day we had a very violent storm, so violent that it cut the power to the hospital. If you have ever worked at a hospital or been in one when they loose power you know that the generators will only power essential health care devices (of which computers are not counted, normally).

I had a user call me and tell me that her monitor turn on (I think we all know where this is going), to which I asked her if she had power. Normally it should be a hint that the power was out, you have been told to follow down time procedures, meaning you have been told to switch to pen and paper patient care (This has changed but it was true at the time). But she still argued that it couldn't be the power because her office had lights on, to which I asked if they were her normal over head lights or the emergency light system.

The excused herself and hung up the phone.