Quote Originally Posted by Trevoke
Okey-Dokey.
We do not have a zone for external addresses -- Forward/Reverse at all.

So, what is needed is to populate that zone with external resources? Does that mean, one A record per website, or can I get away with something more generic... ? And if so, what else is needed?
You guys may be better off sending me to a DNS FAQ/Howto, although I do appreciate answers tailored to my brand of ignorance
You will need one A record for for each address that ends with your company's domain. If you had webmail.company.com, ftp.company.com, www.comapny.com, intranet.company.com; you would create a zone called company.com and add the following A records to it:

www
webmail
ftp
intranet

It is really not as complicated as it sounds. This looks like a decent tutorial:
http://www.computerperformance.co.uk...s/DNS_Home.htm