Hi oofki,

Thank you for being available and helpful.

First off, are you familiar with VSTS? If so, can you give me the major differences between the two items?

Second,
-what are the features of ClearQuest that you can't live without?
-what are the features/bugs of ClearQuest that drive you crazy?
-how happy are you with ClearQuest?
-how well does ClearQuest work with Visual Studio 2005 (if you know) and can it integrate itself in the UI like VSTS?

Third,
Is there anything in your experience that you think I should know about as a 'green' user?

Thank you again and looking forward to the information.