router:s problem:s

[PatrickDickey]

The first question that I would ask you is this. When you configured your router, did you have to put your username and password for your DSL connection in (under PPoE) or did you just get an IP from your modem?

If you connect your computer directly to the modem and look in it's settings, is it configured as a PPoE or PPoA connection?

In order for Linksys routers to work with DSL, you have to get your provider to set you up as a PPoE connection. If you want to keep it as a PPoA (or if they won't change it for you), you have to purchase a gateway instead of a router.

I ran into this with Qwest DSL, as they only support PPoA. The only places that I found which sold the Gateway that I would need are in Europe or Asia-- because no one in North America (aside from Qwest) uses PPoA. They all use PPoE.

Your DSL provider may tell you that they don't support PPoE and that they can't help you if you get stuck. The steps are pretty easy to do though, and I'll list them here.

• [1.]First thing is write down the username and password that you have configured in the modem, and any DNS servers that they use (or whatever DNS servers you use-- I use OpenDNS, myself).
  [2.]Then you have to switch the modem to the PPoE setting and restart it.
  [3.]Finally, you'll configure your router as a PPoE connection, with the username, password, and DNS entries that they give you.
  [4.]Restart everything, and it should work.

Hope this helps and have a great weekend
Patrick.