Microtek's techical assistance policy

On Microtek's technical support page is the following quote...

Quote:

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In an effort to provide prompt and efficient technical support to our customers, Microtek technical advisors cannot respond to messages or fax requests for technical support assistance.

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This is definitely what I call technical support at it's best!

Let me guess, their technical support is pay by call service? I'm sure if you provide payment with the fax or e-mail they would be able to assist you.

Next they'll be telling you

"We didn't say that fix your phone; you may buy a tech support phone for $50.00"