SafeBoot 4

Hi guys,
can anyone help me? I work as a techie in an I.T environment and one of my colleagues is testing the above mentioned software on laptops going out on a wireless LAN that connects to our LAN.
He has asked me to test if I can get into it and as soon as it boots it goes to the safe boot screen and won't let me into the bios. As I am a newbie, I am not aware of all the tools available to get at the data. I have not searched many places as of yet as the unreputable sites give loads of pop ups which wouldn't look to good on the firewall logs. I will be searching elsewhere as well, but any help would be appreciated thanks guys!!