Problems setting the default printer

Gee, seems like I'm posting questions here left and right nowadays...

Okay, my latest problem: we have a computer on our network that's having printer problems. The user wants her local printer to be the default printer. Simple enough, I just set it as default. Howevfer, next thing you know, she goes to print, and the computer has -- evidently on its own -- reset the default printer to what it was previously.

So how do I make what I set to be the default printer STAY the default printer?

I've already looked up one possible solution: one website suggested going into the login log and changing the VBScript so that it defaults to the local printer there. However, that's a realm I have yet to wander into, so I don't even know how to get into the logs to do that. Is that my only means of fixing the problem, and if so, where do I start?

Can you delete the other printer?

/edit
Did you ever get that laptop working from your previous post?

Unfortunately I can't delete, as it needs to stay available on there. And actually, what's happening is that it's defaulting to a session on the printer that's there for terminal service client users, but that's what it keeps going back to even after I tell it to default to the printer locally.

The laptop never worked out . . . turns out our problem is with the dial-up modem, and it's giving me no clues as to what's wrong. But that's on the back burner until I get these other issues resolved.

Ok, what OS are we talking about here?

Windows 2000

hmmm......

I'm searching M$ right now but am not seeing anything.

You might try deleting both printers reinstalling then trying it again.

Does this happen with all programs when you print or just one?