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SecuRemote Problem
I have a user who is having trouble with new SecuRemote client (R56). User is trying to upgrade from 4.1 client. When trying to connect gets this...
Error: Secure Authentication API (SAA) library is not available
Any ideas what is wrong here and how to fix it?
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I have found the problem and fixed it (no thanks to Checkpoint's support team). Makes me wonder why I pay Checkpoint for support.
Anyway, I thought I'd post the solution just in case anybody else cares.
In the userc.C file on the client near the bottom was a line that said:
:auth_type (4)
Changing that 4 to a 0 fixed it.
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Checkpoint support
Hi, i can't help you with your problem but i'd like to ask you abou checkpoint support service. I've here and old nokia box that is unsuportted (i don't know who installed this 3 years ago and what he/she/they did with the license stuff). Now i've to decide if we want request support to this box and update it or if it is better to buy a new one.
I don't have any experience with checkpoint people but it seems that you are not so happy with them ;)
Do you recommend me to continue with checkpoint or change now that i've the opportunity?
Thank you.
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IMO the only thing wrong with a Nokia Checkpoint FW/1 is its pricetag ;)
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Re: Checkpoint support
Quote:
Originally posted here by DerekK
Hi, i can't help you with your problem but i'd like to ask you abou checkpoint support service. I've here and old nokia box that is unsuportted (i don't know who installed this 3 years ago and what he/she/they did with the license stuff). Now i've to decide if we want request support to this box and update it or if it is better to buy a new one.
I don't have any experience with checkpoint people but it seems that you are not so happy with them ;)
Do you recommend me to continue with checkpoint or change now that i've the opportunity?
Thank you.
I have just converted a client from older PIX&Netscreens to a Nokia FW1 and have been very impressed with the FW 1 NG suite of management applications.
The application layer tools blow what the PIX offers away IMHO. Its very open ended and
will take several varieties of syntax for blocking shemes.
I have had a few bad support apples but that happens with many products regardless of pricetag. When I find a good tech, I'll do just about anything to secure a direct number...:)
Old hardware might not support the newer releases of CP FW1 but if you have the budget, I can't see a reason to change.
I did always like the Netscreen stuff but have not dealt with them much since their move to Jupiter.
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netscreen...
I know lot of people that say that netscreen are vey good to... but i'm still impressed, this nokia has been working for 3 years with nobody here that cares about it.... ;)
Thank you for the reply!