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ok i just bought a new computer and i want to hook it up to my internet. I have roadrunner, (cable modem) and all i did was dissconnect it from my old computer and connect it to my new computer. It wont connect.....under network connections, in status it says connected, but i cant get on the internet (cant ping cant get on erinet, nothing). I tried repairing it and all it says failed to renew ip address.....btw im using Windows Xp
Any suggestions????
Use the 'Internet connection wizard'
In W2K R/clk 'my network places' on your desktop.
click on properties.
click on 'make new connection'.
Do you have the correct drivers on your new box ?
Install the drivers and software that came with your cable modem for your old box.
tried all of that, but when i put in my cable modem cd to configure, it says you do not have a NIC card.......but i just bought it and its connected
Was your old pc running win xp????
yep
My best guess would be mac authentication then. Get intouch with your isp, and explane you have a new pc.
lol just got off the phone with them and they are stumped, i have to call back to get an 'expert'
A few things I would try.
1.Go to the control panel and check the device manager and see if there is a yellow exclamation mark where the Nic card is located.
2.shutdown your computer and unplug the modem for about 30 seconds and then replug it in and then restart your computer
3.Go to your internet options and make sure Never dial a connection is selected.
yeah ive tried all of that, thanks tho