Adaptec SnapServer

I didn't even know Adaptec produced server OSes until today...

So our clients have this SnapServer sitting in the middle of a Windows network. Users have drives mapped from their desktop to various directories on the SnapServer. Usually works without a hitch, except for one thing -- Anytime a user changes their password, they lose the drive mapping and have to be set back up again.

Considering today is the first time I've ever looked at a SnapServer (or knew it existed), I'm not exactly sure where to go and what to look at to troubleshoot this. Anyone out there knowledgable in this OS?

So there's no bump button...Do I still get in trouble for double-posting with that being the case?

And while we're at it, can someone address the post above me? :D