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Hello, i recently purchased a Seagate 250gb external drive and have uploaded most of my images onto it.
Now the drive is not in my computer, or device manager and the usb is not recognized, it was ok. a few days ago, and have't changed anything, i have looked for the install cd, but can't find it, Seagates site says that the drivers should load automatically?
Can anyone help me get this back up and running, thanks in advance.
Try it on a different PC. Shouldn't need a driver unless you're
running Windows 98. You might also try a different usb cable.
The thing hasn't been getting much abuse, has it? External
hdd's don't always hold up as well as you might think.
USB connections are possibly the least accurate and secure/reliable on your box. Apart from trying a new cable, I would first try it in a different USB socket.
USB does seem to be the most likely to suffer from loose connections and differences in manufacturing tolerances.
I changed the usb lead and still no go, it is about 2 months old and has been sitting where it is now for that time with no bangs or abuse.
I just get the pop up window saying it is not recognized, i dont have access to another computer, so is there anything else i can do ??
Well,
1. Using another USB device, find a socket that you know works.
2. Try the HDD in that socket with all other usb devices disconnected.
Do other drives work, such as CD/DVD?
Your local library may well have computers that you can use for testing purposes, otherwise a local PC repair shop could look at it for you.
If you have done nothing, then the thing may well have died on you:(
If you know any Linux, try mounting the unit using a live CD.
I had a similar situation with an external usb modem. Gave me so much uphill with the USb connections etc. Just lik in your situation; it wouldnt recognize anything.
I returned it for an internal one.
No help I know, but that might be your way out.
Oh yes: Dont you get something that goes onto the usb connector so you can insert it into another connection? Got one for my mouse ps2/usb , dunno about harddrives though.
I have a similar problem with a USB harddrive...reboot usually fixes it
I also noticed that my onboard NIC was disconnecting when the USB drive was connected.
I threw in a Kingston PCI NIC and disabled the onboard NIC...I have had no disconnections since...and the USB drive connection is much more reliable.
Looks like the two interfere with each others connection..
MLF