Ontrack or Iomega.

Greeting's,

I've got an external Hard-disk that has highly critical data on it. I need that data to be recovered ASAP. But the problem is that it was sent for recovery once before and I dont know if its really possible to recover data from it anymore.

The disk makes a sound everytime its started indicating a hardware failure.

I've sent a request to both IOMEGA and ONTRACK for a quote. But before sending it to them I just want to know which company do you think is better at data recovery ?


Thanks' a lot for the help guys.

OK ByTe~ I will assume that the drive was sent to a "cheapskate outfit" who returned it because they could not deliver?

That tells me that the drive has a mechanical malfunction and that a software recovery solution won't work.

What make and model of drive is it?

Both IOMEGA (click of death, zip drive fame:shocked:) and Ontrack will do a similar job. You need a "clean room" and a spin up table (those start at around $250,000, so I don't have one in my garage :D). You dismantle the drive, remove the plattens and scan them individually.

WARNING! The more you try to run this drive, the more you are likely to damage it and lose data.

I will warn you that we are looking at a four figure sum for this work............ please educate your customer about "critical data"

Back up at least twice
Test the backups every time
Store them in separate locations

I would say ontrack. Iomega is far from famous for their data recovery solutions. They are known for other things...

I would guess that the drive is an Iomega? They do offer data recovery, but only in North America and EMEA. They only have 208 employees Worldwide, so I don't imagine that they do it themselves and they certainly don't manufacture their own equipment.

Ontrack is global, and a specialist in data recovery.

:)

Its a Hitachi disk :D ..

I think I will go with Ontrack.. Since it has very critical data... Thanks for the help guys.. !!