money stolen from cc

OK mate,

You MUST talk to the police (please see my edit to the first post) Do not do anything without their say so..................your computer may well constitute a crime scene, and if you mess around, the perps will get off on a technicality :(

What equipment do you have, operating system, firewall, security software etc.

Remember, the "leak" might just have easily happened at the other end, rather on your kit.

Cheers

EDIT: Black cluster has a point, but I have had the same...........just think about the conversation.................they need NO information from you..............they SHOULD know it?

Mine was due to unusual purchasing patterns................and I generally use my "special" card for that sort of thing :D

well carders get victims CC from fake web-shop, hacked web-shop. only a small percentage gets info about the CCholder from his machine (except bills or smth. dunno about that much).
company DO call you sometimes to avoid fraud. if carder has CC full credit card info, he can order anything etc... if the ordered service or other thing is valuable then company calls to CCholder and asks to verify. so you have met not very good carders because they didnt know that company calls for verification. or maybe somebody who used your CC gave info to anybody after he used it.
hope this helps

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Originally posted here by Black Cluster
I always notice that most people through thier receipts once they get the mony from the ATM.. this common practice by negligent people.... that's to say....

I purchased online many times.. but my credit card provider never called to verify if a purchasement has done or not... Weird they called you... and are you sure that the company called? How did you make sure that they are what they claim to be???

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Majority of the ATMs in the US now only print 3-5 numbers of the card number after a transaction, alot of merchants do this as well. I can't comment on the UK...
Black, Banks can monitor transactions per card holder. They can monitor all big transactions throughout the day and have them print out on reports, it's a common fraud monitoring practice. It's up to the bank to do that however, it also depends on how big the bank is..

Nowadays alot of the newer banks I've been setting up have opted to only allow foreign country and online transactions per customer as well which is a nice fraud prevention practice.

The person who did this isn't very experienced at it, that or he really wants to get caught or plans on moving to a non extradition country. There are ways around the system, this guy tried to walk straight through it instead.

linux1880,

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I dunno who got the information and how it is stolen, but I am really freaked up to know that it is stolen, Is there any possibilty to save myself from future threat and track the stealer?

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-In my case, I had done only one (1) online transaction with my CC that I badly needed. Since I am here abroad, I had made an ONLINE ORDER for some stuff that had been delivered to my friend back there in the Philippines. Carefully doing it, so far, it has been a safe transaction.

Some key points that I had considered before transacting ONLINE were:

1. Transaction is not available OVER-THE-COUNTER (since I am overseas).
2. The ONLINE STORE in which I transacted is really CERTIFIED SECURED (verified by Thawte, Verisign, etc.).
3. The BoX (PC) wherein you will transact should be secured enough, I prefer my own BoX since I am sure it is secured.
4. It is always a standard procedure to me (even if I don’t make ONLINE TRANSACTION) that I randomly checked with my CC’s status through the CC Company’s phone facility. But now that I am here abroad, I checked with my CC’s SECURED ONLINE FACILITY for my CC’s balance and status.

Tracking the stealer (since it already happened) is the job of the CC Company and the Authorities. About the instruction TO DESTROY YOUR CARD, just like Black Cluster and others had mentioned, how can you be sure it is the CC Company that had called you? Have you called your CC Company and inquired about this incident? You better be.

To save yourself from future threats, you should have changed your CC by now. Avoid making ONLINE TRANSACTION (even normal transactions) with un-trusted establishments. If your CC Company has SECURED ONLINE FACILITY for checking CC’s balance and status, use it. And before doing ONLINE TRANSACTION, make sure that your BoX is secure enough. Lastly, NEVER EVER REVEAL SENSITIVE INFORMATION WHEN SOMEBODY CALL YOU CLAIMING THEY ARE FROM CC COMPANY AND ASKING TO VERIFY SUCH CARD INFORMATION (IT COULD BE SOME SOCIAL ENGINEERING AND PHISHING SCHEMES).

*
Security Tips for the Web (Tip from Citibank)
http://www.citibank.com.ph/PHGCB/APP...neSecurity.htm
*

Yo!

What nihil and Black Cluster have mentioned is more worrying.

Have you checked that the money has been taken from your cc?

Why don't you phone the credit card company and double check that they did indeed phone you regarding suspicious purchases?

I'm sure I've heard of a scam where they phone you up and try to extract security numbers etc through a call like this.

BUT cc companies do contact you if they notice a change in your spending habits on a card. A friend of mine works with a major bank in the fraud department. One of the things he does is develop statistical tests to pick up fraud and they do contact customers to check when things get flagged up.

Regarding your PC and the police, even just switching your machine on could affect any evidence on it. Speak to Plod and follow their advice to the letter.

when CC companies notice any large unusual tansactions on an account they may call to verify.

Like a friend of mine used his CC very lil as he was saving for a wedding/honeymoon. Went on his honeymoon and then a week into it his CC stopped working - even though had not hit his limit.

Called company and they said that because they had noticed this sudden large expenditure on account (from a foreign country as well) which did not fit his usual spending profile they had tried to contact him (but of course wasnt home) so they put a block on card incase of misuse

Lucky for him and verifying he was the card holder etc he was able to ahve the block removed and could carry on with his honeymoon - lol

So it isn't an unkown practive for them to do

v_Ln