Yes, I agree ........... but did she?
( will this post upset SuperDooper ? )
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Yes, I agree ........... but did she?
( will this post upset SuperDooper ? )
1. The system is equipped with Norton System Works and that includes NAV.
2. It types by itself online or offline.
If the NAV is configured for auto-update, then it would have obtained the latest definition whenever you go online.
In that case, and if a full system scan fails to reveal a virus, think of only one possibility: You have a stuck-up key (it types only a letter or moves the cursor back, right? you failed to indicate whether that "typing by itself" means it is like doing random keystrokes or just a "singular keystroke" behavior).
I've gone through this "typing" phenomenon before, be it with laptops (supposed to be with "spillproof" keyboards) and hardwired desktop keyboards. Invariably, the culprit is spillage... in my case, the worst offender is always beer (followed by coffee) due to the sticky residue that stays after the spillage dried up. My best move for desktops? BUY A NEW KEYBOARD.
I know, this isn't much help. But if virus scanning with an updated NAV finds nothing, then it's time to look at the hardware itself.
-Goitz
Thankyou for that nice remark!!!!!!Quote:
( After reading your profile, maybe someone cast a spell on it?? )
Anyways............
I do not use anything wireless. I use AOL so i know if i'm online or offline.
I think it has somethin to do w/ this file sapisvr.exe but i can't seem to locate it.
Lightning_Girl,
sapisvr.exe is a legit process:
Also, I'm going on the same angle as Goitz & IKnowNot are. There simply is not enough information to determine if this keystroke problem is even a virus/trojan in the first place. I've dealt with a similar problem once where the user was convinced it was a virus when in fact, she spilled water on the keyboard and it was causing keys to stick and act strangely.Quote:
sapisvr - sapisvr.exe - Process Information
Process File: sapisvr or sapisvr.exe
Process Name: Windows Speech Recognition
Description:
sapisvr.exe is a process belonging to Windows XP. It provides speech recognition functionalities. This program is non-essential process to the running of the system, but should not be terminated unless suspected to be causing problems
You have two options here:
1) You can run HiJackThis as posted in this thread and also elaborate a little more on the exact nature of the problem and your system setup so we can help you diagnose it.
2) You can just assume it is a virus and trash all Norton/Symantec products for the hell of it which seems to be the growing trend lately.
Hey,
ShagDevil
Maybe you have hit on something there. If she has voice recognition software running and the mike is turned on, backgound noise might have some weird effects?
just a thought :)
It's a simple job to clean a gunked up keyboard.Quote:
My best move for desktops? BUY A NEW KEYBOARD.
Just disconnect it from the box. Take it apart and wash off dry off spray with silicone spray and re-assemble. Dam sight less expensive.
Hi jinxy
Perhaps the next step would be to borrow a keyboard from somewhere else and try that. It will sort out the spillage/whatever issue straight away?
OK I suppose I have an advantage in that I have built up a decent collection of redundant mice and keyboards from dead machines and upgrades, so that is the first thing I try when I have an input medium problem. I have even had instances where swapping the keyboard has resulted in BOTH machines working fine.............I guess they are not that well made these days :(
Lightning_Girl
Please try another keyboard..................then make sure that your microphone is unplugged, and that sapisvr.exe is not running.
Win Patrol
http://www.winpatrol.com
Is a nice little tool for suspending and starting programs to sort out conflicts and other problems
;)
:D
nihil and ShagDevil: I was in the process of answering LG's latest post when my messenger flashed twice regarding this topic. However,
LG:
sapisvr.exe is a legit MS process program designed for speech/voice recognition instruction. That is, however, only if and only when it is in its proper location. If you're using Microsoft Windows XP, that program file should be at C:\Program Files\Common Files\Microsoft Shared\Speech.
I suggest the following:
1. At Start, click on Search, specify "sapisvr.exe" at the part of the filename panel then click on SEARCH.
2. If you find that file in the directory (as I said, if you're using XP; otherwise, it may be different in other MS Windows platforms), then it is a legit program. Further, you can verify that by looking at its size which is supposed to be 36KB.
3. If it is located anywhere else, then it's probably a virus mimicking a legitimate program (again, this is all within the XP platform).
4. If the search shows nothing, repeat the Search process except that this time, go first to the "Advanced ..." and "More advanced ... then mark the tick-box for "Search hidden files and folders" before clicking on search execution (oops... there goes a third message!)
5. If the file is shown in the folder I've specified, then IT IS NOT SUPPOSED TO BE HIDDEN! Otherwise, you have a mimic.
If the search result says sapisvr.exe is located in a different folder or is only shown when you ticked on the hidden files and folder option, then you may just have a virus. Otherwise, I repeat the "look at the hardware side" option in my previous post.
If it is a virus, press Ctrl-Alt-Delete, look at the active processes of the Task Manager and see if sapisvr.exe is active. If yes, then we all suggest you run HijackThis and post your log so that the experts out here (not me) can make concrete recomendations on how to remove it.
Cheers!
BTW, is there a beep/tone when the computer types by itself? It may just happen that a key is indeed stuck and the sound indicates a buffer overflow, meaning you really need to replace your keyboard. Or when the "Sticky Keys" dialog box pops up, that's another indicator.
(Oops, there goes the fourth notification of a new post... this will then come as fifth at this span of less than 15 minutes! (Extremely responsive, this AO forum, don't you believe it?)
- Goitz
so then sapisvr.exe is not the problem. I'll try a different keyboard. Although as far as I am concerned nothing got spilled on it.
Thankyou for every person who has helped in this matter!