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Congradulations! I was pretty excited when I got a job at the Geek Squad my senior year of high school as well. I just didn't stay for very long because I noticed all of their solutions were the same--format the HD. Incompatibility, virus, junky registry/poor performance...format c:. The added resume item helped me snag a paid internship as a Network Engineer vs. unpaid, so I hope it can open the same kind of doors for you and give alittle expereince under the belt. Best wishes!
...::*** UPDATE ***::....
I got the job. with the geeksquad
11$ an hour. after i get afew certs il be at 14...
start training july 22, store opens here augest 10th
HELL FSCKING YEAH!!
Ah did they say it was 11 an hour or did you settle for the 11?
Oh, and evil moo most of the time formating the hard drive and reloading is the best way, (money and time issues) You can spend 5 hours busting your hump getting out all the kinks or 1 hour reloading.
Hey Hex~
Congratulations old chap! :D
If I might be permitted to give a bit of advice?
1. Let the customer give off steam first.
2. Make sympathetic noises.
3. Carry dog and cat biscuits at all times ;) BUT, give them to the owner, NOT the animal ..... that makes you a member of the pack.
4. Look for something that they feel important and "appreciate" it......... like a plant, a picture a bit of antique furniture or whatever.
I do believe that you are on a new voyage of discovery.......... bon chance mon ami!
:)
they offered me 11$ an hour, and i jumped on it. im making 6.50$ an hour with my current job that i disklike beyond all reason.. im washing cars at a local dealership.
im not 18 yet so i wont be driving the GeekBug or going to peoples house. il be In house tech.. bring your comp to the store and il fix it. and im also part sales.. as they explained it in the PC department at bestbuy they like to have afew Geeksquad agents walking around at all times to help when needed and be a show of authority.
so im 50% geeksquad 50% sales.
works for me!!! :D
the way they explained the culture of bestbuy was purely awesome... its not just a corporation.. its a family.. and not a "family" because it works good on paper... monthly events with the staff for pure enjoyment like all night LAN parties, cookouts, etc etc.
this sounds like the job for me
thanks for your advice and whatnot everyone!!
when i get the uniform and badge il post a picture on the site somehwere
you havent even started and they have already brain washed you. :p
You probably could have gotten a bigger starting wage but if you are making more than you were before congrats. You will be doing a lot of sales.
There is a Double Agent who does the house calls (maybe a coupe)
You will be considered a CIA or instore tech. Your job will be to diagnose problems, offer GS/Best Buy solutions and make them some serious money. (like any business)
The one menatality you have to understand before you see the pricing sheets is the customer is paying for your knowledge. If you fix something stupid and it only takes you 3 minutes to do it but you charge 100 dollars, there is a reason they are bringing it to you. You have the knowledge to do it and they don't that is what they are paying for not your immediate time but the hours upon hours of your personal time you spent learning this and applying it. All in all GS is a decent job and Best Buy puts a LOT of money into proven techniques.
My strongest reommendation to you is to make sure you get your schooling done and get into college. Take what you learn at your monthly meetings and look at it from a business perspective not a retail perspective. Best Buy spends millions of dollars on market research and understanding the psychology of people. If you are smart enough to take this knowledge and twist it to non-retail environments you will learn a trenmendous amount about dealing with people and how to better yourself. If you go to the meetings and just blow it off as another way for them to make money (you are right but applied correctly it will help you) then you won't benefit from this job at all.
GS will have a lot of resources for you to tap as you become more involved (forums, phone numbers a network of 900 some employees doing the same ****) tap them and learn as much as you can. When you think you have reached your limit move on.
Good luck and enjoy, like any other place it IS just another corporation with all the same BS politics that everywhere has. Do your job, offer to exceed past those expectations and you will keep your job. And enjoy the Hell out of that discount.
/Rant
While it might be easier to reimage a machine and it only takes an hour, don't forget backing up all their ****... then reloading applications, making the user relocate their application, downloading the various tools to make everything work right, reinstalling all windows patches, restoring their backups, favorites etc, relocking down and changing system settings to your preference. This can take hours sometimes as well and you don't learn **** other than how to pop in a disk and get pissed off that you have to type a 25 digit key 12 times and the o's look like 0's and the W's keep turning upside down
Great stuff and good luck on your new adventure...when you do get to make house calls, try not to do what this idiot did...
http://betapundit.blogspot.com/2006/...ng-on-job.html :rolleyes:
I have to come out of retirement for this one.
Congrats HEX
You're on your way. The advice in this thread, so far, is right on. So now that you are starting out in the work force, let me just tell you that here in the mid-west, working in MANY different IT jobs while going to college = BANK in the IT field. Geek Squad as the first job on your resume...
You're off to a good start. Keep it up and good luck!!!!