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I will check the browser settings on another client to see if a proxy is in fact being used. Ive only started working for the company as their systems admin. This particular laptop is running mcafee personal firewall which i have disabled. Whats making me think its not a browsing problem is that we cant sync with the exchange server to download email. Ill try what has been suggested on monday but if any has any other suggestions please reply. Thanks again all.
I assume you've tried this all in safe mode too. But really, uninstall the Mcaffee, don't just disable it. Check for proxy settings in your IE. Uninstall the NIC.
Try a boot CD like knoppix.
Our company doesnt use a proxy. Have uninstalled/reinstalled the nic but still same. Have also uninstalled mcafee. I had a client last night who was experiencing a similar problem since upgrading live messenger: able to ping google.com but unable to browse. I tried a system restore, uninstalled messenger and eventually had to do a fresh install of windows to get it up and running. Any ideas?
As thierry101 suggests, "try a boot CD like knoppix". There's also
Bart PE. Sometimes there's problems with boot CD's picking up nics,
particularly with the newest computers. Boot CD's are an essential
admin tool.
Hijacked (redirects) HOSTS file.....or http://www.cexx.org/lspfix.htm :)
Ive tried repairing winsock2 and also running the tool suggested in the above post but still unable to browse. This is now happening on two laptops in the office. Any other suggestions before reinstalling? Thanks for all suggestions so far.
sounds like these laptops...travel outside your network...then come in infected with something...
Sometimes the easiest, quickest way to fix an issue is to format and reinstall....
sounds like what ever it is is spreading :eek7:
MLF
r3b00+,
Are your servers configured to foward DNS requests? I'm just wondering if maybe on some slim chance that it's a domain related problem. If these laptops aren't connecting to the domain properly, maybe the DNS requests aren't getting fowarded properly.
I know that you're getting some resolution when you ping certain sites but, I'm wondering if an anomaly is allowing resolution for certain sites (an existing local cache)? Also, are your clients setup to automatically aquire a DNS server? If this is the case, have you tried to manually insert a known DNS server in your IP settings?
I dont think its a dnds problem. I have the dns addresses manually set in the ip settings and i am able to resolve names as well as ip addresses. I DO think its a winsock problem, however, all suggestions through here and google.com havent resolved the issue. I have found that an install over the current install also doesnt resolve the problem and the only way to get connectivity is to format/reinstall. Thanks all for the help, im just going to bite the bullet and format/reinstall.
Cheers
eh, I know its probably too late, but one thing I have seen with employee laptops that get used at home is they put their home ISP software on there. What I've found on at least 3 seperate laptops so far is that for some reason traces of the connection remain, especially when its dialup. Then, when you run IE its looking for the remains of the home connection, not finding it and jumping into offline mode, even if it is set to connect through a LAN. Solution was to delete ALL dial up connections.