Also, do you have online access to your billing statements? It's very likely they could've checked the information online if they knew your password or the last 4 digits of your social security # (depending on the provider).
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Also, do you have online access to your billing statements? It's very likely they could've checked the information online if they knew your password or the last 4 digits of your social security # (depending on the provider).
possible, but the online access password was 12 char long, alpha numeric with symbols.