What would be ironic is if the plaintiffs asked Mike Nash, a vice president in the Windows Product Management group, to join the case, as an
email he wrote outlined that he had been burnt by the programme. "
I PERSONALLY got burnt, read the email, "
Are we seeing this from a lot of customers? ... I now have a $2,100 e-mail machine."
He wasn't the only Microsoft employee to express concerns about the programme too, as Jim Allchin, then co-president of Microsoft's Platforms and Services Division, said, "
We really botched this... You guys have to do a better job with our customers."