yeah. ur gonna have to clean install. it happend to me, but i was messin with stuff. not so much as a bad hardrive, once i reformatted i was all set. i actually fixed the restarting problem, i cant remember how, which lead to an error message durin bootup about some boot file. i could be out on a limb here but is it not probable that a virus caused this. if so than i would bring up about better protection to ur neighbor.
