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One thing I forgot to mention:
WIPO deal with disputed domains, but mostly with cases of "cybersquatting" and "cyberpiracy".
The usual style of this activity is to register domain names for organisations that have a trade name, corporation or trade marked product, then try to sell it to them at an extortionate fee.
I do recall that the USA passed Federal legislation against cybersquatting, but I am afraid that I do not know the details. It does seem to me that this sort of business stealing might be covered though?
As there is no officially registered business, the case is not clear cut. Certainly traditional fraud and trading laws most probably do not apply.
My personal approach would be to register another domain (with a reputable organisation) and canvass my customer base. Advising them of the facts, and only the facts. I would not use emotive and possibly libellous/slanderous terms such as "theft" or "fraud".
If you have generated any customer loyalty, and your customers are fair minded individuals, you will at least retrieve your business in the meantime.
EDIT: You might like to read this:
http://www.ffhsj.com/cmemos/305065.htm
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Depends on how much they have promoted and invested in the existing domain. It takes a lot to promote a domain/site. Would hate to lose all that effort, depending how far along they got with the process.
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Yes, that is a consideration, but the OP said this had been going on for a month and they had lost $20,000.
Those WIPO investigations can take 3 or 4 months where you have registered trademarks, business name etc. This one will likely take longer.......... that would add up to some serious money?
I guess they must have a backup/copy of their original site, so it is just a case of finding new hosting and advising their customers?
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Nihil...
I doubt they have a backup...that is probably why the OP was looking for the FTP password.
MLF
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Yeah, I guess it could be time consuming either way.
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Just thought I would Like to Thank Everyone For there help. At this moment this guy who has stollen all of the money has now had his Bank Accounts and Assests frozen while the investigation is underway. I believe that my aunt went to the FTC, but I think the Freezing was due to the Original Customer and his Police Request for Theft, hum... eitherway... What goes around comes around.
The Website problem is underway, We will see how long it takes WIPO to clear things up so we can do the DNS change.
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Good to hear that you didnt end up in jail....
Next time have all your ducks in a row...
Makes it easier ;)
MLF
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Excuse myself for making you feel unwelcome, at first.
Looking back at this, we can say "two wrongs do not make a right (nor a left)." It caught up with him and the money he stole is useless. He would also be convicted of a felony (he cannot work for a large company) and also some jail time, if convicted. Isn't this better than hacking your own server?
We live and learn. Secure your junk, be smart, and do your research.
Tip: Don't use the words "help me hack" around here. Welcome to Antionline - Mjsmikey.
Cheers
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good luck with that
If you own it contact your ISP,hosting the site and seek there help
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please read the rest of the thread.