-
First, try to remove the "Unknown Device" from Device Manager. Next time you restart, it will prompt you if you wish to install it. It may or may not be your video card. Hopefully it is, and the problem will be solved. If it's not, you may still want to try removing and reinserting the video card.
Do you happen to know what video card your computer is "supposed" to have? It should be listed on a spec sheet or something that came with the computer... Otherwise, you can probably look it up on the computer manufacturer's web site. If you need help doing that, PM me with the computer manufacturer and model and I can help you find the info on their web site.
Regarding your warranty, I have had certain cases where there was a visible seal that had to be broken (a little sticker taped over the case) but I figured tech support's never really helped me much anyway, so I just broke it and did what I needed to do. Newer computers, however, shouldn't have such seals. With many laptops, however, you most likely will void the warranty if you open it, but there's not much use in that nowadays since all of the changable components are easy to get to.
AJ
PS: Sorry it took me so long to respond... it's been a very busy morning.
-
Alright the video card problem has been resolved by taken it out of the pc and placing in there a little better. Thanks for all your help on that everyone who replied.
Now, the only problem now is my router problem. It is a linksys wireless router. The DHCP is correctly configured and so are my tcp/ip settings. I bought new cables for it as recommended, but I still get the same error message when attepmting to access a website. The error message is as follows: "Downloading from site: res//C:Windows/system32/shdoclc.dll/dnserror.htm"
I can now connect to the internet on this pc when connecting the modem directly the pc without any problems. It is when I connect the modem>>router>>pc via 2 seperate cables when the problem arises. All the activity lights on the router that lit up when it was working still light up and the ones that should be flashing are flashing. By the looks of the router it should be working.
-
Glad to hear that your video card is working again. :-)
When you plug your computer into the router can you access the router itself? (try to access the Setup page by opening a web browser and going to http://192.168.1.1)
If you can access that, at least you computer is communicating with the router. Since it's a wireless router, you may have to choose whether it is part of an ad-hoc network or an infrastructure network. Ad-hoc basically amounts to all wireless computers, while an infrastructure has a combination of wireless and wired computers (such as how yours is set up). See if that is something you can change.
Also, if you can access the router, check the DHCP settings and find out which IP address is assigned to your wireless computer. Once you have that, try to ping it from the command prompt (go to "Start" | click "Run" | type "cmd" When you get to the command prompt, simply type "ping xxx.xxx.xxx.xxx" where the xxx.xxx.xxx.xxx represents the IP address of the wireless computer. If the ping comes back that you have a signal, you know that the problem has to do with routing to the Internet, not necessarily connecting to the router.
Which model Linksys router do you have (i.e. how many network ports does it have)? With that, I can check up the specs and let you know if I find anything specific that may be causing the problem.
AJ
-
Yes, I can access the dhcp server fine. My linksys router is model No: BEFW11S4. It has 5 network ports.
-
Have you tried to upgrade to the most recent firmware version? It may be related to that, though not necessarily. If you want to upgrade it, go here: http://www.linksys.com/download/firmware.asp?fwid=160
Sorry for all of these questions.... I'm assuming you have it set up as a DHCP server rather than with static IPs? What you may want to try, since it sounds like a router problem, would be to upgrade the firmware and then reset the settings (either through the web-based interface, or via the button on the front). Then go through and reconfigure the router, using the manual if you're unsure about certain settings. It may be that somehow something got changed which is blocking web access from the network ports.
AJ
-
I downloaded the lastest firmware for my version(1 of befw11s4 btw sorry I didn't mention that), but I'm having trouble installing it. It says it can't connect to server, although I followed the installation instructions perfectly. I guess I'll try resetting the router again and see if I get any luck.
I think I have to be connected to the internet as well as the router to upgrade my firmware version. Since I can't connect to the router and the internet at the same time which is my entire problem, I can't upgrade my firmware.
-
Try to upgrade the firmware via your wireless computer (which I assume is working on the Internet?). The thing is, even though your computer may not be able to access the Internet, the router still can (since you can connect with the other computer), so it shouldn't be a problem to upgrade the firmware. Once you have the firmware update downloaded, you should be able to upgrade it by only being connected to the router. I updated the Linksys Router with 4-port Switch with it not even being connected to the DSL modem which was normally attached.
I am assuming you have reset your router now? It still doesn't work? If the wireless computer works, then you know the router is correctly connected to the modem. It's possible however, that you have the cable for the modem plugged into the wrong port. I went to solve a problem at a client's house a year or so ago where they bought the router, but could not get it hooked up to the Internet for some reason. It turned out that they simply had the modem plugged into the "Uplink" port rather than the "WAN" port. You may want to ensure that everything is plugged in correctly.
For further help on the router, you may also want to consider checking out some user groups. One I have found useful in the past was as www.dslreports.com. The Linksys router page can be found at:
http://www.dslreports.com/forum/equi...,16~mode=shut.
Maybe you can find a solution there.
AJ
EDIT: When I tried to post the link within the URL block, for some reason, it messed up the spacing so I just placed the whole link. Sorry for the inconvenience.
-
The diag light on my router now flashes red. I'm guessing that means the router is damaged? But why did it just start flashing red when it hasn't been working for me for days now? Is it because I just downloaded the latest firmware and nic drivers? Anway, does this mean that my router is defective? Or just improperly configured? I haven't changed the router settings before it started doing this.
Also, the icon called "network bridge" in the control panel...is that the router? When I connect the pc and modem to the router it says in the properties of the network bridge that my ip address AND my dhcp address are the same...both local ips. Is this normal? When I hook the modem directly to my pc discluding the router, it says in bridge properties my ip is a global one.
-
I honestly don't know what the Network Bridge icon stands for. I've seen it before on other computers, but never really figured out (nor spent the time to figure out) what it's for.
As for the flashing red light... hold in the reset button on the front for the router for a few seconds. It's possible that a problem occured with the settings after the firmware upgrade. Also, you can try unplugging it for 30 seconds and plugging it in again. I think, most likely, either resetting it or having re-power up should solve the flashing problem.
How old/new is the router? Is it still under warranty? You can always try calling Linksys directly if the flashing persists and they can take you step by step through whatever diagnostics they deem necessary for the router.
AJ
-
I tried resetting and powering down the router, but had no success. I found out that I can no longer access the dhcp server and the diag red light continues to flash. I will contact Linksys costumer support as they have this problem documented in their knowledge base. I suspect I may have to buy a new router. It has a one year warranty, but I'm not sure if it has been a router or not.
I tried the cmd ping (my ip) thing you recommended and got the "destination host not found" message back, so I guess I'm not connecting to the internet through the router. Anyway, thanks for your help and patience AJ, I'm going to contact linksys and see if I can get this situated. Thanks again
