This is a Dell Policy?????

Over the past 10 years I have bought two computers from Dell...................there will NEVER be a third !..... I would say that "they have reached rock bottom, and started to dig"........with appologies to the Royal Marines Lt. Col. from whom I stole that phrase :D

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No you can't.... They are mine and will be buried along with me..

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Hey Tiger~............complete with full military honours?.............riderless horse............boots in the stirrups facing backwards..............guess we will have to arrange a flypast?

The RFC have told me they have just changed the plugs in the Sopwith Camel.............seems to be a problem in getting canvas belts for the twin Vickers though?

Might have to re-activate the Sopwith Pup?..............I think I have a drum or two for the Lewis?

:p :D

For my American friends, please think "Eddie Rickenbacker", Nieuport 26 & SPAD XXIII.............Lafayette Esquadrille?

The symbol on the sides of the airplanes was a ring with a top hat in the stars and stripes thrown into it .................

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Over the past 10 years I have bought two computers from Dell...................there will NEVER be a third !

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I won't ever buy ANY computer that has a name on it! No way! I will state just a few of the reasons I feel this way.

Compaq... One of their most widely sold and promoted home PC lines for several years had the system BIOS installed on a hidden partition on the hard drive. When your basic home user was faced with a crash due to a virus or by their nephew deleting User.exe to make space for his new Doom game... or worse yet!! they lost their restore CDs that have the cute little program on it that creates this hidden partition and installs the BIOS....

Packard Bell... need I say more?

E-machine... very cheap, low quality... originally given away free to promote some ISP service , they are now found every where.

I could go on and on about each and every department store brand I have ever encountered. If it has a name on it don't buy it boils down to a much simpler view... Build your own box, or have someone build it for you who you can trust, or do without. :D

Awwwwwwwwwwww!

C'mon, my three Compaqs are just great .........matching 286, 386 and 486 Deskpros :D

My first Dell was a PII/333MHz and worked just fine, the second one was a P4/1.7GHz and is OK, but not as good as the first in terms of computing experience.

Like aeallison, I would build my own, or get someone I trusted to do it for me..................

I mess around with upgrades and refurbishments quite a lot for institutions/charities and find that Digital and Siemens Nixdorf are the best (PI/133MHz) boxes :D

I loved the Siemens Nixdorf, because it had this 512Kb (yes...K!) onboard cache card..............it could outrun any of the others in my PI/133 collection :)

I my self have never bought a Dell, although I work with a guy who purchesed one. They have a return policy like most major computer manufactures have, ya know 14 days, a month, a week, what ever if you decide you don't like the computer for what ever reason, well anyways he returned his computer and they credited him no questions asked. A few months later he recived a bill for a few dollars, no kidding it was like 2 dollars (me i would of just paid it and got on with it) but he called Dell and they told him that he had to pay them. He must of called Dell 20 times and got people from all over the world many diffrent countries..
I think Dell out sources everything I tell ya I would not buy anything from them, then again, thats just one bad experience I am sure they don't try to screw people on purpose. It would help if you could understand what the hell the people at the outsourced call centers where saying.
I think you should get call centers in the country your calling from I would think that would make it easier to do business just my OPINION

I agree just build you machine at least you can only blame yourself

Well,

In all actuallity the person may have really called Dell and got a sales rep that works for Dell.

Dell sometimes runs specials if you finance with them ,although it is not really a great deal. So in light of that, yes the SSN may have been required to run the persons credit.

I do not thisnk this is odd, as I have purchased my Dell Laptop through a similar methed with Dell.

just my 2 cents.

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So in light of that, yes the SSN may have been required to run the persons credit.

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Actually that may not be true. I know in Canada it is illegal -- unless it's related to employment -- to ask for a SIN (Social Insurance Number -- same idea as a SSN). Credit checks can be done without it and it tends to give out too much info.

In defense of Dell... My parents bought me a b/w Laserprinter from them about six months back. A couple of months ago, it stopped working completely. I checked for paper jams and the works, and there was nothing. I put off calling tech support for three months 'cause I thought I'd get India. I called them last night, got someone who spoke perfect English (even lived in my town for a while he said) and was very helpful. I got disconnected from him, called back, after like a two minute wait got the same guy again. w00t! After about twenty minutes, he decided it was a memory issue in the printer. They're shipping me a new one on Monday. I put my broken one in the box, tape it up, slap on the return label that they provide and call to have it picked up. Time elapsed from when I first picked up the phone: half-hour.

- Xierox

That sounds like you got good service. Which number did you call? Anyway I have got a horror story for just about every tech line I have ever delt with I don't think that it makes that coputer company bad, I just think that all these companies scorce out thier tech support and somtimes you get substanderd service. I really don't think Dell, Gateway, Hewlettpackerd, or even emachines or any other computer manufacture does this on purpose. Just educate your self more by using web sites like this one, read books, learn everything you can, and maybe everybody won't have to call tech support as much, and you can by any computer you want.

Anyways my point is the more you know the better off you are
learn what you can about your specific machine and have fun

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Originally posted here by crashburn181
Which number did you call?

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877-459-7298

- Xierox