Hard Ware Problem. (My pc freezes when I install it)

Ok sorry if this is in wrong forum but I figured I may get more responses here.

OK, my is a Intel Celeron 534. 256mb ram, Win 98SE. HP Pavilion 8650c

I upgraded to a better gfx card, modem and sound when my pc froze. So what I did was install one by one to see which was the problem.

After I concluded it was the sound card it may have been damaged I bought a new one.

When I install the drivers etc etc. And reboot after request, my pc loads up everything fine... then I hear my windows boot up song file and a few secs after it my pc freezes and makes a very crude sound that sounds like the emergency broadcast station. (like "uerrrrrrrrgn")

Then my mouse k/b everything locks up. I remove the sound card and everything is fine.

I looked at all the programs... ran many diagnostics programs looking for errors and correcting them.

Please if you need any more info in order to solve this problem for me let me know. Via reply to this post.

P.S. Yes I know this pc is obsolete, but its mine and I do have a newer one.

Thats happened to my cousins Pavilian before.....

You must realize that HP is NOT very compatible with any upgrades, they want you to upgrade from them and not from other companies.....

I really am not sure what to tell you though.... try looking for the latest driver for it..... but i kind of doubt that would help.

Sounds to me you have an IRQ problem.
Try moving the sound card to another pci slot
Also see if you can change the IRQ setting some sound cards dont allow this.
WHAT make of sound card do you have
Mike

Try un-installing all of your upgrades and then re-installing, putting the sound card in FIRST! There used to be a rule of thumb regarding sound cards laying claim to certain IRQ's and I/O's. If you put them in after other upgrades or installs and those addresses were taken your system would act weird or crap out. Also, try another PCI slot.

Oh duh forgot to mention the Sound card. the First one I bought was A SB Live 5.1 Then I got something weaker The Sb Live PCI 512.

I did try switching the PCI slots around... same stuff, happened.
When I have the recovery discs (its like a reformat of the hd) in the cd bay, I boot up takes me to the screen.. I choose the options (its like a bios setup) and then my pc freezes... no recovery happens. There are scratchs on the discs because I didnt take good care of them.

I will need to buy them again from probally... unless there are other ways.

Ok lets see if this will help:)
1. uninstall all your sound drivers (you do have the drivers for the new card ?)
2.remove sound card
3. reboot and enter your bios make sure its set to PnP os
4.Shut down and replace s/card
5. Reboot and enter bios again go to PnP Devices check what is there and there irq's
6. enter the irq next to your s/card ( 5 is default) you can use 7, 9 or 10
7.reboot and i hope it works

Im still learning all the features of the bios can you explain step three to me a bit clearer.

I had a similar problem with my Compaq.....
Installed an Awe64 and all when awall.....
Uninstall your soundcard drivers for your onboard chip, then go into registry and remove all entries from the soundcard, then, if you can, go into bios and look for anything that controls that (if it has anything)....
It worked for me, but something that worked better was a simple format and reinstall :)


TitanMike, many devices share IRQ's (IRQ 11 has usually 5 devices) it's a matter of what uses it when.....

TygerClaw... my sound wasn't onboard it was a Chameleon Audio/Modem card.. (i already replaced my modem) But now my sound wont work.

hmm.....

But you did remove the old card from all entries....?
If it was a modem/soundcard the drivers are co-existent. Similar to the MWave from IBM, it's an "other device" and it might have some drivers left here and there.....

My problem with my soundcard was my printer was going against my soundcard. Are you having other problems with other devices? or is it solely confined to the soundcard?

Its just from the sound card :(

hmm......

Here's a suggestion you may not like....

The best way to solve problems is a clean install of the WHOLE computer. If you don't have much important information on your computer that needs backing up, I'd try it.

Remove windows from the computer and the stick in all the cards you want. Then, when you install windows, it SHOULD install everything properly, no IRQ conflicts, nothing.

Then, if you still get conflicts with the soundcard, this will tell you that the computer is just not accepting the card..... (which is a bummer)

Send an e-mail to both HP and Creative, and inform then of what is going on. Sometimes, they will respond with an intelligent message, giving you information and answers, yet sometimes, they respond with curves and "duh, i dunno, not our departments". Give it a try....

If I think of something, I'll let ya know....

That thought of reformatting has actually crossed my mind when I decided what the hell backed up all my latest seucrity downloads and stuff like that I rebooted with my "Recovery Disc" in and it booted. Then the cd launched the setup mode.. where I selected, Recovery, Format and Recover. etc ect. Then at the last option it freezes. I tried it once more. Then tried a different option. No luck. I dont know why it is freezing. It does has some scratchs on the cds... but why would it boot up and just freeze on me? Makes no sesne to me.

Do you know of any reason? So to order the same cds from hp is a $25 fee.

Don't order a copy of the CD, if it boots, it works..... There's a communication problem with the CD-Rom, possibly due to the Soundcard....

I'd suggest that you make a burn copy of the CD to another..... save yourself 25$, you already own the original, so no copyright infringement!

All I can say is contact both HP and Creative Labs to find out WTF is going on, and maybe, sadly, resorting to returning the Live 512 and buying another brand all together..... HP might not be compatible with Creative.... sucks....

E-mail Creative and inform them of the problem and ask them their compatibility with an HP...

How's that for now?

Here, instead of responding to this tread, send me a PM, how's that King?

Hey man very helpful. I messaged hp heres what they said

- Go to Start, Settings, and Control Panel.
- In the Control Panel, double-click the System Icon.
- In System Properties, select the Device Manager Tab.
- Under "Sound, video and game controllers," double-click on "Riptide
PCI Audio Legacy Resources."
- Place a checkmark next to "Disable in this hardware profile."
- Disable "Riptide PCI Game Controller" and "Riptide Virtual Gameport"
in the same manner.

Now I removed the drivers, not disabled..

Anyway will message creative.. and will brun the cds to see if it helps, thanks for your support.

first install your sound card and drivers as usual. then boot it up in safe mode, go to add and remove software and take away your sound blaster drivers reboot it and try it again. I have had the similiar problem with my soundblaster live and I have to do that everytime to install and have it work properly.

I have had similar sorts of problems with Creative sound cards. In my case it was because it was trying to install the 'legacy support', which is some sort of Sound Blaster 16 emulation.
I managed to get the legacy support to work by tweaking the BIOS settings.
I would suggest you see if you have a BLASTER variable set in the AUTOEXEC.BAT file - you may well have a line that says 'SET BLASTER=A240 I10 ....' or something similar. The important bit is the 'I10' which says it will try and use IRQ 10 for the legacy support.
What worked for me was entering the BIOS setup screen, going to PnP/PCI configurations, and setting IRQ10 to 'Reserved' i.e. not PnP. If the 'I10' is different e.g. 'I7', then try the above for IRQ7.
I've seen this problem more than once on different systems, so it might work for you :)