Profile Picture Will Not Display

Does anyone else have this issue?

ISSUE:
========
After the site migration, the picture in my user profile has dissapeared.

ATTEMPTS TO RESOLVE:
======================
1) Tried to upload the same picture again. The site reports that a picture has been uploaded yet none is displayed.

2) Tried to right click on the missing image icon and selected "show picture". No change.

3) Changed the name of the image and tried to upload again. No change.

4) Tried to upload with Mozilla 1.2.1. No change.

Does anyone have a contact info for the new webmaster? I'd like to resolve this little annoyance.

Thanks!

LordB is the new administrator and he does read the Bugs forum daily. Have patience and he will reply.

i doubt that anything will be done in any kind of speedy manner... very few (none that i know of) bugs are ever dealt with- although it would be nice if this new company would actually fix the known bugs... that'd be nice :D LordB huh? maybe he will make us all happy ;)

good luck on the bugs (lordB) we're counting on ya!

This is an addition to my original post above...

In the Profile area, I now see this error at the bottom of the window where photos are uploaded:

Current Photo: Error: file 127654_photo.jpg not found.

Hope this sheds some light on the issue for the webmaster.

Hmm... my pic is still in my profile.

Have you tried to upload a different pic? If so, did that work? I'm pretty sure that it will only keep one file in there for you, so my thinking is:

Upload a different pic. Then check to see if that worked. If so, then put back your old pic. That will overwrite the one you just uploaded and it should be all good.

Just an idea...

Yeah Phish, I've tried all that already. My guess is the issue is on the server side. Unfortunately, I can't get to that ;)

Thanks for the suggestion!

this is all fixed. It was another path issue movieng from w2k->*nix. and also with the database on a differnt host.

LordB

LordB,

Thanks for your efforts. :)

I went back to upload my picture. Here are my new results:

Specify my path using BROWSE.
Click UPLOAD PICTURE
The web page reloads immediately, wiping the path and no picture upload is attempted.

It appears that the upload php script doesn't run as this is an immediate response.

I hope these clues are meaningful to your troubleshooting.

Thanks again for your help.

look at the bottem of the page and see if its not giveing you some error. I was able to upload a pic w/o problems.

LordB

OK, I browsed to my JPG file then clicked upload. Here is what I saw after the upload.php page finished loading:

Current Photo: File has yet to be uploaded
Current Photo Description: There was no file uploaded, so there is no description

NOTE:
I've also tried the steps noted above on three different machines (all on different networks). All three machines yield the same result which leads me to conclude that it is account specific. Any way of checking into this? :confused:

Thanks!

I dont know see if you can pm me the pic you are trying to post and i will log in as you and see if i can get it to work.

LordB

I seem to be having this same problem. Was any advancement made in knowing what the issue was?

I too have this problem, exact same, although just when It reloads the page it says "image upload successful" in the "error message"-box... but the script does not seem to run, and I end up with nothing uploaded.

OK, so then, as I have thought all along, this leads me to believe that permissions got hosed during the conversion. My guess is that manually tweaking the accounts *should* solve the problem.

LordB, any thoughts on this or have you checked the perms on the accounts? Thanks! :)

I'm having the same problem too. I've tried mozilla and IE6 and am having no luck. When i hit upload picture it just refreshes the page, but no pic shows up. :(

It tried it again today and it worked, so i guess they got it fixed. :p

Yep, mine is now working again too!

I wonder if the server folks would tell us what the problem was?